This Privacy Policy sets out our commitment to protecting the personal information provided to us, or otherwise collected by us, offline or online, including through our http://www.localaussies.com.au (Site). In this Privacy Policy we, us or our means Aussie Locals

 

Personal information

The types of personal information we collect about you will NEVER be sold, viewed or shared with other businesses or companies, other than Aussie Locals. We value your security and your account is private.  We do not collect your information for advertisement purposes, to sell, or to give to another business or company. 

The following information will be available to the public via your profile link, and available for us to view, after your account is made, and your profile is created by you: 

• Chosen Username
• Chosen Profile photo
• Short Bio
• Chosen Business Type (physical, mobile location or online service) – For businesses only

 

Private and confidential:

• Password
• Login Email

 We cannot view your password. Resetting your password will be done via password reset link sent to your login email address. 

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If you are a business and create or claim a listing, the following information will be public (and to us)  after you have created your listing(s): 

This depends what plan level you have chosen and which optional fields you decide to answer (we will NEVER sell these details: 

 

Physical or mobile business:

• Business Type (physical or mobile location)
• Delivery / service areas
• Business Name
• Main Categories
• Main Genres
• Business Slogan
• Description
• Keywords
• Work Hours
• Business Logo
• Business Featured Image
• Photo Gallery
• Current specials
• Available Payment Methods
• Location (physical address) or town and travel radius
• Contact Email Address
• Website Address
• Custom URL
• Custom URL (2)
• Contact Phone Number

 

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Claiming a listing: 

Some listings may be automatically added as part of Google Scraping. All listings that we gather will be covered by or free plan and can be claimed by applicable businesses or services. By choosing to claim such listings (on the single listing page) and the listing template card, you will be asked to, and willing to provide a business document that proves that you are the owner of such business or service. Once we approve by matching information, you may edit, delete your listing and add more details to your listing, that we have previously created.  

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All users (personal AND businesses) will have the following details recorded and kept in our database. Other businesses will be able to see a summary of the following (but never your private details such as name, email, etc) 

statistics on page views, most viewed items, so that businesses can gather statistics in regards to how well their listings are performing. 

the type of browser you are using, the type of operating system you are using, so that businesses can view their most popular browser and operating systems used to view their listings

Country of origin, so that businesses can view the most popular countries their listings are viewed from

 

Collection and use of personal information

• We may collect, hold, use and disclose personal information for the following purposes: 
• to enable you to access and use our Site, associated applications and associated social media platforms;
• to contact and communicate with you;
• for internal record keeping and administrative purposes;
• to comply with our legal obligations and resolve any disputes that we may have

 

Disclosure of personal information to third parties

We may disclose personal information to (if needed be): 

• courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; [and]
• if otherwise required or authorized by law.

How we treat personal information that is also sensitive information

Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Security Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information will never be gathered or shared. 

 

Sensitive information that we will never gather or share includes:

• An individual’s racial or ethnic origin,
• health information,
• political opinions,
• membership of a political association,
• professional or trade association or trade union,
• religious beliefs or affiliations,
• philosophical beliefs,
• sexual orientation or practices,
• criminal record,
• genetic information,
• biometric templates.

 

Change and removal of user and businesses accounts / Listings

Aussie Locals has the right to remove, edit, and suspend any user / business / freelancer accounts and listings if needed. This is often due to derogatory, incorrect, or adult content and information. We may also remove, edit and suspect such accounts or listings due to complaints from other members.

Reporting and Messaging

All Local Aussie members and users have the right to report other members and listings due to inappropriate content and listings. Once a report is received, we will not notify you unless we decide to take action with your account or listing

If your business account plan is Premium Plus (for business memberships), potential customers and users will be allowed to message you via Aussie Locals inbox. From here, you can delete messages or block users at any time. 

If your user plan is subscriber (member) and if a following listing enables messages to be sent via their profile and listings, you may begin a conversation with the associated business. All messages will appear in such businesses Aussie Locals inbox

 

Messaging rules

You may NOT use our messaging system for:

• Spam messages
• Scams and Frauds
• Impersonation of any business other  than your own
• Impersonation of any user or customer except for who you are
• Impersonation of Aussie Local admins or owners
• Any derogatory, offensive, or inappropriate messages
• No bullying, belittling, harassments, or threats. 
• Any user has the ability to report and block such messages. Your account may be suspended if we receive a report. 

 

Your rights and controlling your personal information

Choice and consent: Please read this carefully. By providing personal information to us, you understand we will  collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy and will not apply this information to our database. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Claiming a listing: Some listings may be automatically added as part of Google Scraping. All listings that we gather will be covered by or free plan and can be claimed by applicable businesses or services. By choosing to claim such listings (on the single listing page) and the listing template card, you will be asked to provide a business document

Access: You may request details of the personal information that we hold about you. In certain circumstances, as set out in the Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you, if you cannot prove your identity 

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. We can delete a pre-made listing from google scraping, if you can prove that your businesses or service represents the business or service outlined in our created listing. 

Complaints: If you believe that we have breached the Australian Principles and wish to make a complaint, please contact us. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Account Deletion: To delete your account, please visit your account via our menu. contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Search Engine Results

Once your profile and (or) listings have been created, you give permission for such information to remain public and available upon search engines: 

Your name / business / service name, and brief description. 

 

Cookies and web beacons

We do not use cookies on our site, however, going on our site will allow third parties, such as Google and Facebook, to cause related advertisements to appear on your social media and online media feeds as part of their advertising strategies.

Links to other websites

Our Site may contain links to other websites (such as social links, website links and links listed inside of profile bios and listing information descriptions. We do not have any control over those websites and we are not responsible for the protection and security of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy. If you view a website or link that is inappropriate, please contact us immediately. 

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.